1. Introduction to Data Practices Vita AI Wellness LLC operates Vita AI Chat as an informational wellness platform. This Privacy Policy explains exactly what data we collect, how we use it, and the protections in place. By using the Service you consent to the practices described below.

2. Information We Collect We collect the following categories of data:

• Account information: email address, password, and age verification data.
• Technical and usage data: IP address, device type, browser version, operating system, timestamps, session duration, and interaction logs.
• AI interaction data: all text inputs you send to the AI and all responses generated by the AI.
• Preference data: optional wellness goals or general preferences you voluntarily provide for personalization of informational responses.

We do not intentionally collect protected health information. However, if you voluntarily share any medical, dietary, or health-related details in conversations, such data is processed at your own risk.

3. AI Interaction Data Collection Every conversation with the AI is automatically recorded in full. This includes every message you send and every response the AI provides. Collection of AI interaction data is mandatory for the operation of the Service.

4. Monitoring Disclosure All conversations are monitored by automated systems and may be reviewed by authorized Company personnel. Monitoring occurs in real time or shortly after conversations for the following purposes:

• Safety and crisis detection (including self-harm or suicidal ideation keywords).
• Moderation of prohibited content.
• Compliance with legal obligations and these Terms of Service.
• Quality improvement and AI training using aggregated, de-identified data only.
• Prevention of abuse or violations.

This monitoring is continuous and mandatory. By using the Service you explicitly consent to the monitoring of all your conversations.

5. Data Usage We use collected data to:

• Deliver and personalize general wellness guidance.
• Operate, maintain, and improve the AI models and platform.
• Ensure safety through crisis detection and response protocols.
• Enforce Terms of Service and prevent prohibited uses.
• Generate aggregated, anonymized analytics for internal business purposes.
• Comply with legal and regulatory requirements.

We do not use your data for targeted advertising or any purpose outside the scope described.

6. No Selling of Personal Data Vita AI Wellness LLC does not sell, rent, or share your personal data with third parties for monetary compensation or for any advertising purposes. We do not participate in any data marketplace or brokerage activities.

7. Data Protection Measures We implement industry-standard security practices including:

• Encryption of data in transit using HTTPS and TLS 1.3.
• Encryption of stored data at rest.
• Strict access controls limiting conversation data to authorized personnel only on a need-to-know basis.
• Logging and auditing of all administrative access to user data.
• Regular security assessments and updates.

Despite these measures, no electronic system is 100% secure. You acknowledge that absolute security cannot be guaranteed.

8. Data Retention Conversation history is retained for up to 24 months from the date of the last interaction unless you request deletion earlier. Account information is retained while your account is active and for 12 months thereafter for legal and safety compliance. Aggregated and de-identified data may be retained indefinitely for analytical and improvement purposes.

9. User Rights You may request:

• Access to the personal data we hold about you.
• Correction of inaccurate data.
• Deletion of your personal data (subject to legal retention obligations).
• Restriction or objection to certain processing activities.

To exercise these rights, contact support@vitaichat.com or contact@vitaichat.com. We will respond within 30 days where required by applicable law. For users in the European Union, we follow GDPR principles including the right to data portability and the right to withdraw consent.

10. Global Compliance – GDPR-Style This Privacy Policy is designed to align with global privacy standards, including GDPR-style requirements for transparency, lawful processing, purpose limitation, data minimization, and accountability. Data may be transferred to and processed in the United States. Appropriate safeguards such as Standard Contractual Clauses are used for international transfers from the EU/EEA or UK.

11. Not a Healthcare Provider and Not Subject to HIPAA Vita AI Chat is not a healthcare provider and does not provide medical services. Therefore, we are not subject to the Health Insurance Portability and Accountability Act (HIPAA). Any health-related information you voluntarily share is not treated as protected health information under HIPAA.

12. Children’s Privacy The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If we discover such data has been collected, we will delete it immediately.

13. Data Sharing We may share data only in these limited cases:

• With service providers under strict confidentiality agreements (e.g., cloud hosting, analytics tools).
• When required by law, court order, or government authority.
• In connection with a merger, acquisition, or sale of assets, with appropriate protections.
• For safety purposes when crisis protocols are triggered.

No other sharing occurs.

14. Do Not Share Sensitive Data Warning We strongly warn users: Do not share sensitive personal or medical information in any conversation with the AI. Such information includes but is not limited to diagnoses, medications, lab results, mental health details, or any protected health data. Any sharing is at your own risk.

15. Updates to Privacy Policy We may update this Privacy Policy at any time. The new version will be posted with the updated “Last updated” date. Continued use of the Service after changes constitutes acceptance of the revised policy.

16. Contact for Privacy Questions For any privacy-related inquiries, contact support@vitaichat.com or contact@vitaichat.com.

Links to Other Legal Pages

• AI Medical Disclaimer: https://vitaichat.com/ai-medical-disclaimer
• Terms of Service: https://vitaichat.com/terms-of-service
• Cookie Policy: https://vitaichat.com/cookie-policy
• DMCA Policy: https://vitaichat.com/dmca-policy
• Crisis & Safety: https://vitaichat.com/safety

By using Vita AI Chat you acknowledge that you have read and agree to this Privacy Policy in full, including the mandatory monitoring of conversations.

Last updated: April 4, 2026